“My Specialist is a credit to your company.”
Bernadette B.
“Thank you! And I sure will. Thanks so much. You have made the stressful time so much easier.”
Shantelle S.
“Perry is the best!”
Javier R.
“I have dealt with your agent many times for air travel. I always get great service.”
David M.
“Your travel agent has provided important and valuable information that has helped us prepare to get the most out of our journey. He has offered ideas that we didn’t even consider when we started thinking about this trip. He listens and he just gets it! I really appreciate his support. It’s been a great experience working with Scott”
Matt B.
“Very helpful and very professional.”
Shelly H.
“I wanted to thank you for helping me have a spectacular vacation. Your Agent really helped me in so many ways. She was very patient with me and made my reservations with the utmost professionalism. She guided me through the program with no problems from soup to nuts. When I came back from vacation and contacted her, she helped with the rebates. I definitely enjoyed talking with her. She made it so easy for me. I hope that she helps me with all my upcoming vacations.”
William P.
“Perry is awesome. He is well informed and keeps me well informed. The best of the best in the industry. Always ready to help and with a welcoming attitude whenever I call.”
Shirley W.
“I have used my membership program for various savings in the past but this was the first time I encountered a problem and I am so impressed with the quick response to my question and the resolution to our issue is proof that this membership program stands behind their mission of delivering extraordinary value and service.”
Carol H.
“You helped us meet several unique needs for booking the flight that we would not have been able to do online by ourselves. He was very helpful. My in-laws are taking a trip in March and I plan to have them book everything through your membership program as well.”
William T.
“My Specialist, My goodness, you all are seriously so wonderful! I appreciate all you do so much! Thank you!”
Christy K.
“Your Agents always tries to find the best arrangements and price for any traveling that I do. They are very helpful to me.”
Marian H.
“Your service specialist helped me with travel plans in the past….everyone has been super helpful through the years. (At least 15 years, I'd say)”
Rachel R.
“What a fabulous job. Very prompt and accurate. Thank you.”
Thomas D.
“I just want to once again express the GREAT customer service provided by your representative! I got what I needed and had a very pleasant experience! Thank you”
Nick L.
“Karel’s My go to guy. I use him exclusively and always appreciate his help.”
Dave H.
“I want to thank you and your staff for all of your help with my specialist is amazing and went above and beyond to help me. I so appreciate all of your efforts to be the best at customer service, you have achieved it.”
Leia N.
“I bragged on you all today in my membership program training. Said you helped me so much with my cruise!!”
Whitney B.
“You helped me with everything I needed to know, she went over and above helping me! I was very, very happy with everything she did.”
Julie R.
“Perry has informed me so much of all the ins and outs of the cruise business which helped me make a lot of decisions in picking one cruise over another. I am so thankful I have him to call and help me make arrangements for all of my cruising. Thank you.”
Shirley W.
“My Specialist was FABULOUS!! I had issues booking a hotel on the app and I was not sure if the reservation had gone through or not, so I called because I didn’t want to double book. She took down my information and researched to see if it had – she even called the hotel to confirm. She was absolutely fantastic and made me feel like a valued customer.”
Bobbi B.
“I have had this membership program for several years and initially found that My Specialist does an excellent job of above and beyond to meet and exceed expectations. She does a fantastic job and continues to work until ALL details are as you wanted. Because of your excellence in customer service AND impeccable attention to detail, I always ask for her when I call to make any arrangements. Thank you for employing great people.”
Deb C.
“My Specialist couldn't have been nicer, and she was extremely helpful, quick and courteous. I wish all customer service representatives were like her!”
Elizabeth W.
“How you hire and retain the excellent travel specialists you do. I have used Raquel and Karel and they are amazing and very patient!”
Barbara J.
“We have used Perry for many years. He has always provided us with great information.”
Tom R.
“Your organization did a fantastic job helping me book airline travel and a hotel reservation for an upcoming conference. I appreciated the time he spent to confirm the details with me. You made the booking so quick and easy! Love your membership program and so grateful for the travel assistance.”
Tara R.
“Absolutely amazing!!! You made this a wonderful experience for me and my family. Thank you!”
Misti S.
“Thank you so much! I want to thank you for always taking such good care of us!”
Jean K.
“Karel was very helpful”
Tina T.
“MANY thanks, especially Raquel for your patience and kindness in helping me out. You are real pros and I want to express my appreciation.”
Barbara J.
“We have the pleasure of dealing with your travel Reps on all our reservations, and they always do a spectacular job every time!”
Jenifer D.
“Dining &health. I was very happy with my experience with Customer Service. The Represen - tative was very patient, with me since I had a bad phone connection. He did not rush me, through the process.”
Brenda Z.
“Jody, I wanted to begin by sending a huge thank you for being my travel Queen. You make life so much easier.”
Claire M.
“Your Agent has been Great with my air reservations. I think he went above and beyond what was expected.”
Michael C.
“Perry knew more than we could learn from the cruise line”
Robert R.
“If there is anything I need to know more about, all I have to do is call and I am helped immediately… I am so thankful for the service.”
Shirley W.
“Your Agent was excellent - beyond expectations! She looked for ways to get me the best rate possible, contacted the hotel and made sure that I could get a handicapped accessible room for my mother. She saved me $. I was very impressed!”
Sonali A.
“I needed a password reset email sent. It was so quick and easy! You were able to get that done and offered to help with anything else. Love! Love! Love! The ability to talk to a real person that wants to help. Thank you! This is the second time I called today, separate reasons, both times a great experience!”
Kristie M.
“After my experience with the lovely Dee I plan to book my next trip through your membership program and hopefully I will be lucky enough to get Dee again to assist me. If I had known my experience would be this wonderful, I would have booked my flight also.”
Kimberly O.
“it's two years now that I've had the pleasure of enjoying my membership program’s excellent customer service through Karel. He has been just super in helping me navigate what can only be described as an ever-changing travel landscape on this end. [Let's hope this is just a phase.] Karel just knows what to do and his style of customer service is exemplary. Thank you so very much.”
Mary T.
“You provided such great service and demonstrated customer focus through your attitude, service, and timely responses. It was very refreshing to receive this kind of help when booking a trip.”
Jessica H.
“Thank you so much for your help today! I have bragged to my fellow team members how wonderful and helpful you were! I can’t wait to tell all of our customer about the great benefits of my membership program and I can speak from personal experience as to the greatness of your staff!”
Tina B.
“On any given day I interact with (and manage) dozens of people in the service industry, and few compare to my specialist. She is simply top notch. Her level of professionalism, ability to get the job done with a smile and overall performance is outstanding. She anticipates needs, makes recommendations and makes me feel like I am the only member. Congrats to you and your organization for employing my specialist. She could choose to work anywhere and yet she chooses your company. That says a lot about you and your organization. Please recognize my specialist for her outstanding performance, she certainly deserves it.”
Jeff H.
“Your travel agent has been helping me plan a “bucket list” trip for me and my family next year. It’s a tall order given we are looking at a custom 12-day trip out west. His help has been exceptional!”
Matt B.
“We had a wonderful time with so many memories to bring home. I sincerely appreciate all you have done to make my "Dream" come true for my family. I intend on travelling again in the fall and will be contacting you again to avail of your services. I look forward to receiving my cashback rewards (of course lol). Thank you again from the bottom of all our hearts.”
Terri H.
“Dee was very professional and very informative.”
Daphne B.
“Perry is always such a pleasure!”
Miiko H.
“Your Representative was very, very helpful.”
Brandie J.
“Excellent customer service!!!”
Stephanie L.
“Karel is an outstanding Agent I ask for him every time. Very courteous, respectful of your needs, very efficient and gets back to you quickly.”
Maureen S.
Turnkey Wellness Association, Inc. (“TWA”) provides its members with programs and services designed to enhance their lives and stretch the value of their hard-earned dollars. As a TWA Member, you have a variety of services and programs available to you and your immediate family.
Membership Date - Membership in Turnkey Wellness Association, Inc. will be effective one (1) day after enrollment and collection of the first dues.
Collection of Membership Dues - TWA may collect Membership Dues or may utilize a licensed Third-Party Administrator (TPA). Selected TPA shall agree to administer its duties pursuant to all terms in the Agreement.
Proxy - In regard to your participation as a Member of Turnkey Wellness Association, Inc., you appoint the Secretary of the Association, in office at any particular time, as your proxy to receive notice of and to attend all meetings of the Members, vote on your behalf, and to otherwise act for you in the same manner and with the same effect as if you were personally present. This proxy shall be valid until revoked by you at any time prior to voting at any meeting, by executing and delivering a written notice of revocation to the Secretary of the Association, by executing and delivering a subsequently dated proxy to the Secretary of the Association, or by voting in person.
TWA is not an insurer, guarantor or underwriter and does not provide any medical treatment, medical services, products, product liability or guarantees for any Member. Providers of products and services are independent contractors and are not employees or agents of TWA. The final selection of a provider, facility or merchant and the approval or disapproval of products or services are the Member's choice alone. TWA and its affiliates do not have the responsibility nor liability for a member or Member's dependents medical care or for any other goods or services provided to Member or Member's dependents. Members shall have no recourse against TWA by reason of its referral to a provider of products or services. No payments to medical providers or Members will be made by TWA. All medical providers are independent contractors and are not employees or agents of TWA.
The Membership Agreements are governed and construed in accordance with the laws of the State of Texas. Any dispute or claim in law or equity arising out of this Agreement or any resulting transaction, including disputes or claims involving the parties to this Agreement, their officers, agents, or employees, shall be submitted to neutral, non-binding mediation prior to the commencement of arbitration, litigation, or any other proceeding before a trier of fact. The parties to the dispute or claim agree to act in good faith to participate in mediation, and to identify a mutually acceptable mediator. If a mediator cannot be agreed upon by the parties, each party shall designate a mediator and those mediators shall select a third mediator who shall act as the neutral mediator, assisting the parties in attempting to reach a resolution. All parties to the mediation shall share equally in its cost. If the dispute or claim is resolved successfully through the mediation, the resolution will be documented by a written agreement executed by all parties. If the mediation does not successfully resolve the dispute or claim, the mediator shall provide written notice to the parties reflecting the same, and the parties may then proceed to seek an alternative form of resolution of the dispute or claim, in accordance with the remaining terms of this Agreement and other rights and remedies afforded to them by law. Exclusive venue for such mediation shall be in Collin County, Texas. Members shall submit all grievances in writing via U.S. Mail to Turnkey Wellness Association, Inc., 500 N. Central Expressway, Ste 325, Plano, TX 75074. These provisions shall survive termination of membership. This Agreement constitutes the entire Agreement between Members and TWA. There are no warranties, express or implied, other than those expressly stated herein. This Agreement may only be amended in writing by TWA. TWA may assign its duties and responsibilities hereunder to third parties without notice.
Program Changes- The programs and services contracted by the Association arranged for inclusion into the membership levels may change at any time. TWA will give a minimum of 30 days' notice of any such change to the membership programs.
Cancellation - Members may cancel their TWA membership at any time by emailing their name and membership ID # to onemember@optimedhealth.com or by calling 855-739-6500. Dues will be refunded if cancellation occurs within the first 30 days of membership. There is no return of dues after the first 30 days of membership and no prorated dues or rebates thereafter. Cancellation is effective on the Member's next payment date. Failure to keep your membership payment up to date will result in cancellation of your membership by TWA.
These Terms and Conditions are subject to change without notice.
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
benefits.twaenhanced.org site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.