“Dee informed me of a less expensive flight to another local airport of which I was not aware; and therefore, saved me additional money!”
Theresa H.
“Couldn't ask for better service. Thank you, Karel.”
Cynthia F.
“Regina went above and beyond when rebooking my Sandals vacation that was interrupted because of a Sandals resort issue”
Cassandra G.
“Always a pleasure working with the Service Specialist at my membership program.”
Joanie D.
“I signed up for the identity theft online and it was great.”
Deondre C.
“Once again Perry has exceeded our expectations.”
Corinne R.
“I have been using Dee for years and would not use anyone else. she is very friendly and very knowledgeable. She is truly enjoyable to talk to and truly an asset to your company.”
Janice M.
“I can always count on my specialist to be responsive and professional. I had a relative quote me $100 more than I paid for a rental car. On top of her professionalism, she is just a really nice, friendly person and a pleasure to work with.”
Lynne A.
“Making this reservation was a breeze, check in was quick, the whole experience was nothing short of simple. My membership program has an amazing customer service team- responsive and friendly!”
Chelsea G.
“My specialist went above and beyond my expectations by calling the hotels directly and addressing my questions with the hotel registration personnel. I will definitely ask for her the next time I use your services.”
Diana S.
“On my most recent trip to FL., I had to cancel & rebook my returning flight, so I could leave at a later date. I changed my flight three times, and each time I called back, Karel did everything he could to find me the best price and options. He is always professional & courteous, and such a pleasure to work with. Thank you for helping me make this vacation the best one I've ever taken! Great job Karel!!”
Tracey L.
“I just love working with Dee. She is super helpful and very professional. Thank you Dee for all your help EVERY time I call.”
Tracy W.
“Perry has helped us plan two cruises in the past. We're ready to go again! We were so pleased with his service before that we wanted to start our travel plans talking to him. Perry is very professional and really knows about traveling. In the past he gave us helpful hints and ideas, and they proved to be very valuable. I'd highly recommend his services to anyone.”
Denise M.
“My specialist is just the best. Service with a smile!!!”
Chris N.
“Service was great and loved the rebate check!”
Michelle D.
“I am very happy with your customer service. Thank you very much for your help. I appreciated it.”
Thanh N.
“My Specialist has always been very helpful when I called. Enjoy working with her much more than making reservations online.”
Kathryn B
“I have already recommended your program to many!!!”
Shawn K.
“Karel’s goal is to please the customer. Very attentive and professional!”
Nancy W.
“He was able to find me plane tickets and upgrades as requested. Karel did an outstanding job.”
Linda J.
“Whenever I travel, I always think of my membership program and Perry Sigouin. I find that he is not just knowledgeable, but he always goes the extra mile to find the best and cheapest trips. That is why I have been using him for over 5 yrs.”
Lee W.
“My specialist has helped me and my staff numerous times, she provides great service.”
Christina S.
“Karel is the best.....answers inquiries very timely and is professional......he is an asset”
Nancy W.
“Kia was very helpful and friendly.”
Kathryn M.
“I asked my specialist if she could help me find a hotel. She did excellent on this decision. The price was right in my budget range, yet it was still a nice hotel. She did not hesitate to call me and ask more questions about what I was wanting. I felt bad because I did change the date a few times before I finally made up my mind, but she never once had a bad attitude. She was friendly the whole conversation and made it a pleasant experience!”
Shayla D.
“Perry is a gem! Answers any concern promptly. Advises and looks for the best deals to meet our needs, I would not use anyone else for travel. A true professional! Can't thank him enough for all the travel help and assistance that he has provided to us. Thank You Perry!”
Helen D.
“Regina Always does a great job!”
David W.
“My specialist was so very helpful. I called to about hotel reservations for two different hotels/two different nights. I was on my short break at work, so I booked one of them and had to go. I said I would call back when I got out of work. She was so good, she sent me the quote on the other hotel that I had mentioned. So, when I called her back we were all ready to book it. She went above and beyond, and she was extremely friendly and professional. Thanks, I will call her in the future”
Nicole H.
“Perry is always so helpful and pleasant when taking care of my cruise travel.”
Diane M.
“My specialist was extremely helpful with the search of my condo. I am always afraid to ask others to help me, because I might end up not liking their decision. My specialist did perfect and I will not hesitate to contact her again! My condo was everything I wanted, the perfect location, very spacious size room and it was in a peaceful part of town.”
Shayla B D.
“We have been members for several years now. My specialist has spoiled us. Whenever we need to utilize our membership program, we ask for her and are willing to wait until she can accommodate us. I only wish that your scale had something above EXCELLENT because that is how I would rate the customer service that she provides”
Natalin E.
“My Specialist has assisted me with two separate travel experiences in the past month or so and has gone above and beyond both times. I would recommend her and the service. Thanks for this excellent employee.”
Ruby Y.
“Paula helped me switch a physical gift card to an e-card so I could use it immediately. She was gracious, friendly, helpful, and efficient. I was pleasantly surprised at how fast this was taken care of for me, even though it originated with MY mistake! Great job, Paula!!”
Lori R.
“Yesterday after being home for a while and recovering from the expense of taking such a vacation, I get a rebate check in the mail from my membership program! That extra $53.65 sure helps this week!”
Chelsea G.
“Karel He really knows his business.”
Robert W R.
“I stay with any bank that has GenGold and my agent ALWAYS gets me the best deals, now and as we get closer to trip time. She has orchestrated a complicated trip itinerary, with multiple points of departure and an assortment of airline trips for four people, different times/places as required. I have TOTAL confidence when setting up my trip plans. I will always be a GenGold member even if I have to open an account many miles away to keep this service and this agent. Love you guys!!”
Virginia C.
“Dee Peters is the best. So helpful so efficient. She is reason I stay with my membership program and I do recommend to all. Employees like her are hard to find today. A very satisfied customer.”
Rita B.
“Kia Thank you for your assistance and prompt booking.”
Joan F.
“Karel saved me so much time today. He was very patient with helping me sign into my program as well as booking my flights, hotel and rental car. Thank you Karel!”
Connie W.
“I’m very happy to talk to my specialist she told me lots that I needed to know about my membership program, what I can get when I talk to a person or online..”
Joel A.
“Every time I call with confusing, convoluted plans, your reps keeps their cool and keep it organized. Regina did it with a smile and a sense of humor!”
Lisa S.
“Karel is efficient and cares about his client. I always have been extremely satisfied. I wish the auto rates would be less but that has no reflection on him. He always searches for the best rates.”
Nancy W.
“OH My! Where do I start? I will try and be right to the point! Karel was amazing!! Not only was he patient and thorough he REALLY!!!! called me back 1/2 hour later and had a better price.”
Karen B.
“I can’t tell you enough what a great feeling it is that there is someone out there with wonderful work ethics and was eager to please the customer even when that customer was already very pleased. Thank You Karel!!!!”
Karen B.
“Thank you! I just checked our account and it was deposited today. Thank you again soooooo very much! God Bless you and your staff for all you do!”
Bev R.
“Dee is a one-of-a-kind Person.”
Marlene D.
“Very professional. Excellent customer service!!!”
Julie B.
“Very pleasant experience. Will use again. Thank you!”
Mildred W. J.
“Karel was extremely helpful with a short-notice request.”
Milica W.
“Karel provides the best service ever all the time!! He is a TEN.”
Nancy W.
Turnkey Wellness Association, Inc. (“TWA”) provides its members with programs and services designed to enhance their lives and stretch the value of their hard-earned dollars. As a TWA Member, you have a variety of services and programs available to you and your immediate family.
Membership Date - Membership in Turnkey Wellness Association, Inc. will be effective one (1) day after enrollment and collection of the first dues.
Collection of Membership Dues - TWA may collect Membership Dues or may utilize a licensed Third-Party Administrator (TPA). Selected TPA shall agree to administer its duties pursuant to all terms in the Agreement.
Proxy - In regard to your participation as a Member of Turnkey Wellness Association, Inc., you appoint the Secretary of the Association, in office at any particular time, as your proxy to receive notice of and to attend all meetings of the Members, vote on your behalf, and to otherwise act for you in the same manner and with the same effect as if you were personally present. This proxy shall be valid until revoked by you at any time prior to voting at any meeting, by executing and delivering a written notice of revocation to the Secretary of the Association, by executing and delivering a subsequently dated proxy to the Secretary of the Association, or by voting in person.
TWA is not an insurer, guarantor or underwriter and does not provide any medical treatment, medical services, products, product liability or guarantees for any Member. Providers of products and services are independent contractors and are not employees or agents of TWA. The final selection of a provider, facility or merchant and the approval or disapproval of products or services are the Member's choice alone. TWA and its affiliates do not have the responsibility nor liability for a member or Member's dependents medical care or for any other goods or services provided to Member or Member's dependents. Members shall have no recourse against TWA by reason of its referral to a provider of products or services. No payments to medical providers or Members will be made by TWA. All medical providers are independent contractors and are not employees or agents of TWA.
The Membership Agreements are governed and construed in accordance with the laws of the State of Texas. Any dispute or claim in law or equity arising out of this Agreement or any resulting transaction, including disputes or claims involving the parties to this Agreement, their officers, agents, or employees, shall be submitted to neutral, non-binding mediation prior to the commencement of arbitration, litigation, or any other proceeding before a trier of fact. The parties to the dispute or claim agree to act in good faith to participate in mediation, and to identify a mutually acceptable mediator. If a mediator cannot be agreed upon by the parties, each party shall designate a mediator and those mediators shall select a third mediator who shall act as the neutral mediator, assisting the parties in attempting to reach a resolution. All parties to the mediation shall share equally in its cost. If the dispute or claim is resolved successfully through the mediation, the resolution will be documented by a written agreement executed by all parties. If the mediation does not successfully resolve the dispute or claim, the mediator shall provide written notice to the parties reflecting the same, and the parties may then proceed to seek an alternative form of resolution of the dispute or claim, in accordance with the remaining terms of this Agreement and other rights and remedies afforded to them by law. Exclusive venue for such mediation shall be in Collin County, Texas. Members shall submit all grievances in writing via U.S. Mail to Turnkey Wellness Association, Inc., 500 N. Central Expressway, Ste 325, Plano, TX 75074. These provisions shall survive termination of membership. This Agreement constitutes the entire Agreement between Members and TWA. There are no warranties, express or implied, other than those expressly stated herein. This Agreement may only be amended in writing by TWA. TWA may assign its duties and responsibilities hereunder to third parties without notice.
Program Changes- The programs and services contracted by the Association arranged for inclusion into the membership levels may change at any time. TWA will give a minimum of 30 days' notice of any such change to the membership programs.
Cancellation - Members may cancel their TWA membership at any time by emailing their name and membership ID # to onemember@optimedhealth.com or by calling 855-739-6500. Dues will be refunded if cancellation occurs within the first 30 days of membership. There is no return of dues after the first 30 days of membership and no prorated dues or rebates thereafter. Cancellation is effective on the Member's next payment date. Failure to keep your membership payment up to date will result in cancellation of your membership by TWA.
These Terms and Conditions are subject to change without notice.
At Generations Gold, Inc., we recognize that many consumers who visit our Web sites are concerned about the information they provide us online, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our company. Our policy may change from time to time; we encourage you to check it periodically.
How we use information we collect:
We only collect personally identifiable information that you voluntarily and knowingly provide us.
We use the information that you provide us for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
We do not share any information you provide us with to anyone outside of Generations Gold, Inc., except for suppliers who assist us in maintaining and managing the activities on our sites.
We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us.
General
We only collect personally identifiable information on
a voluntary basis. We do not require you to disclose more information
than is reasonably needed to participate in an activity on our
sites. We collect personally identifiable information primarily
to e-mail updates and news, for entry into promotions and to notify
subsequent winners, to send out brochures, etc. via regular mail
to subscribers, and to respond to your questions or suggestions.
Security
We employ appropriate security measures to protect the loss, misuse
and alteration of the information under our control. For our
benefits.twaenhanced.org site, we employ state-of-the-art 128-bit Secure
Sockets Layer (SSL) software, which encrypts information you
input, as an additional security measure. However, as no online
data transmission can be guaranteed to be totally secure, we
(like all Web sites) cannot warrant or guarantee 100% security
of any information you transmit to us at our Web sites.
Links To Other Sites
Neither Generations Gold, Inc., nor any of its affiliates, shall
have any responsibility of any nature whatsoever for other Web
sites linked to this Web site, or any information contained thereon,
none of which has been verified or endorsed by either Generations
Gold, Inc. or any of its affiliates.
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